At Banu Traders, we aim to provide a seamless shopping experience for our customers. Below is our shipping policy for orders within the UK.
Processing Time:
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates:
- Standard Shipping: 3-5 business days – £4.99
- Express Shipping: 1-2 business days – £9.99
- Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
- You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
- The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
- Banu Traders is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
- Banu Traders is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
International Shipping:
- Currently, we only ship within the UK. For international shipping inquiries, please contact us at sales@banutradersltd.co.uk.
Contact Us: If you have any questions about our shipping policy, please contact us at sales@banutradersltd.co.uk or call us at 07553461511.